Elkridge, MD Air Conditioning, Heating and Plumbing Services
Supreme Service Today provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Elkridge, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Service Today.
for Elkridge, MD
Mireille - Elkridge, MD
Awesome service and a pleasure to work with. Very polite and extremely respectful of my house.
Burton - Elkridge, MD
Elizabeth - Elkridge, MD
Good quick service
Norman - Elkridge, MD
Had regular semi-annual maintenance done. Was quick and technician was pleasant. No problems.
Great Service, Honest People!
Robyn - Elkridge, MD
Supreme Air provided excellent service when my air conditioner stopped functioning properly. After receiving a diagnosis from another, well-known company that my AC was leaking refrigerant and needed to be replaced, I called Supreme Air asking for a second quote on a new unit. They came out for a free estimate and told me that this company's assessment was wrong--my AC was NOT leaking refrigerant and did NOT need to be replaced. A technician was sent out for a more extensive assessment and quickly determined the real problem of a broken TXV meter. The part was ordered and another technician came out to replace it. All three people I encountered with Supreme Air were knowledgeable, helpful and trustworthy. I am so grateful to them for quickly identifying the issue with my AC system, saving me thousands of dollars. I would highly recommend Supreme Air to anyone looking for an honest assessment of their HVAC needs.
On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked water pressure and raised it,checked coil,filter,cap,Contactor,unit operating normal
Warranty call on arrival the thermostat is not operating I checked low voltage wires connections checked electrical connections checked voltage and amps I jumped from the bord unit operating normal but is not calling from the thermostat I checked the thermostat rewire the low voltage thermostat start operating normal but for temporarily thermostat needs to be replaced measured supply and return air temp measured voltage and amps inspected electrical connections unit tested unit operating normal at this time also customer he doesnâ€™t want to pay for dispatch fee or diagnostic fee unit installed 1 month ago.
Fall pm on 11/04/19 On arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned checked blower motor checked all other electrical connections checked temp rise DT 46 made for 45-75 unit tested unit operating normal at this time. Recommended Humidifier installation & Uv lights installation and DUCT Cleaning also Ez trap also customer renewed service agreement collected $199.00
Upon arrival the customer showed me a few issues he had with furnace. Found return ductboard is getting sucked in and creating a humming noise. When I removed furnace door the noise went away, confirming its the duct. Spoke to Alex about this issue because duct was original before install. Per Alex he said we are just going to replace ductboard with hard duct with no charge. Will upload specs of duct. 16x25x1 filter warped and taped to duct, removed taped and fixed ridges where filter enters duct so it doesnâ€™t get caught. Also customer showed me 42x42 section of wall insulation that was behind furnace and is now gone, would like section put back when we return.
When I arrive customers explain to me at the time furnace was installed return duct work will suck in. When system is called. I asked customer was this duct installed when furnace was installed he said he wasnâ€™t too sure I gave dispatch a call And explain what was going on. dispatch advised me to give Alex a call. After talking to Alex on the phone all Customer wants to know how much. To fix problem Customer wanted to know how much labor cost is going to be displaying roughly around $250 customer would like to wait to get any work done. I gave customer three estimates of things that was missing in his home customer became a member today $16.66 per month
EZ TRAP Return visit installation cut the drain line pipe installation Ez trap water protection rewire low voltage wires tested checked electrical connections checked voltage and amps checked all other electrical connections unit tested unit operating normal at this time I took a picture before and after and sent to the customer to have it. Collected $353.60 C.C on file
UV LIGHTS Return visit on 10/16/19 On arrival turn off the unit from breaker installed blue tube Uv lights rewire low voltage wires tested checked electrical connections checked voltage and amps checked condenser coil checked blower motor checked blower capacitor tested unit operating normal at this i took before and after photos and sent to the customer to have . Collected job balance $407.00 C.C on file
Up on arrival performed fall maintenance. Checked all filters and electrical components, tested unit for operation. Checked thermostat for operation, All units working good at this time.
Fall pm 10/07/19 on arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition all electrical connections set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced recommended air filter needs to be replaced on time checked blower motor checked blower motor capacitor checked evaporator coil checked all other electrical connections unit tested unit operating normal at this time. Also balance the condenser unit outdoor high recommended duct cleaning also uv lights installation and ez trap to avoid future problems.
Fall pm on 09/12/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter and replaced customer doesnâ€™t have one I gave her a quote for Air filter she accepted replaced Aprilaire model #413 I sende the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections in side the furnace also customer has problems with air flow upstairs Bad rooms I call carrier tech support and set the deep switch. Unit tested unit operating normal at this time also I recommended duct cleaning and uv lights installation also Ez trap needs to be installed Also customer accepted duct cleaning collected full amount of the job $63.75 for aprilaire air filter and $521 for duct cleaning I gave customer-$50 Collected total $535.65 on C.C on file DUCT CLEANING
On arrival found tstat not miswired, corrected wireing. Tested unit, unit is operating normal at this time
Caps went on fine. Will address issues with jacuzzi tub with Alex.
Replace toilet and test function. I found the toilet to have a bad fill valve an no fill tube either. Flapper was also not functional would not stop running water. After replacement I found the line to the toilet to be bad due to age an stress on line.
Upon arrival customer informed me that outdoor unit wasnâ€™t running, indoor blower is running. During diagnostics we went to condenser and checked voltage. Found 2/3 legs had power, checked fused disconnect and found fuse 2 (30amp) bad. Drove to Loweâ€™s across the street to pick up fuses. Returned and replaced all 3 30amp fuses. Returned power to the system and ran ac. Measured voltage, amperage, and unit operation. Suggest replacing 2 pole 30fla contactor because it is slightly burnt as well as replacing 5mfd run capacitor that is slightly out of spec. Found system to be operating normal with a 24 degree delta at this time.
Cut drywall look for leaks
Upon arrival found ceiling to be warping and rippling from water damage. Will need to spend time to cut into ceiling and further diagnose issue. And give estimate for repairs and replace what is found to be leaking in ceiling but will give estimate before we do repairs.
On arrival found outdoor unit not operating.found bad Contactor due to ants .replaced it .tested system .unit operating normal
Replace broken flammable vapor sensor on water heater
On arrival found system leaking water .found evaporator coil not leveled ,advised customer to redo the coil installation to where it sits on top of the furnace.customer is going to talk to sales person on Tuesday.
Removed faulty board, replaced with new board. Cycled modes from thermostat to ensure board operation. System operating normal.
On arrival found water still leaks.found cracked drain pan .recommended replacing system (20 years old )unit not operating normal at this time
On arrival found system not operating normal,found system slightly low on 410a .recharged system with 0.8 lbs of 410a .unit operating normal
Upon arrival I was told that both systems were still leaking water. During diagnostics I started with top floor system and ran ac. Found wood around base of system is still damp but inside of unit is dry. Continued to run ac and pour water down pan and didnâ€™t see any evidence of water. Informed customer this may have been residual dampness from original leak. Then went to main floor system in the basement and found emergency pan full of water. Removed water and ran ac to find blower motor not coming on. G terminal getting 24volts, I can hear Relay clicking over, but no high voltage being fed to blower and Evap coil freezing up. Used jumper to make blower run 24/7 so I could test ac and drain operation. Found pan leaking at the corner. Removed paneling and found A Coil is not level. We installed furnace in the winter. Leveled coil with cork because thatâ€™s all I had to keep it properly level. When we return to replace control board we will need to bring thicker brackets to keep coil
On arrival both unitsâ€™ condensate drain clogged and systems leaking water. Installed ez traps on both systems and cleaned condensate drains on both systems. Both systems now operating normal.