Pasadena, MD Air Conditioning, Heating and Plumbing Services
Supreme Service Today provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Pasadena, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Service Today.
for Pasadena, MD
Poor No longer wish to be a customer
Creamer - Pasadena, MD
I spoke to Shelton Cartwright from Water Furnace. My neighbor is getting a Water Furnace geothermal system in his new house from Bay Heating and Cooling in Annapolis. We will use them for our future service needs. Alex refused my phone calls about the problems we have been experiencing about not coming to our home for prescheduled appointments. Go to hell!!!
Job done on time and for the price agreed to.
Sidney - Pasadena, MD
Each employee that we dealt with was courteous and they knew their job. The clean up was thorough.
I heard the vacuum and rattle of actual maintenance being performed. for once.
Morrison - Pasadena, MD
He serviced the unit and explained I needed my ducts cleaned. very professional.
Great service tech. Real gentleman.
Byron - Pasadena, MD
Arrived due to unit 11 over cash office no heat. Inspected unit in heat test mode found unit to be running properly. Found issue to be with the ducting. Room with tstat getting warmer. the cash office is to far from unit and is the last register farthest from unit. Dampers are need to increase air flow for the long run. Waiting qoute.
Up on arrival performed fall maintenance on 12/02/2019. Tested thermostat for operation, tested system for operation. Changed air filter that was provided by the customer. Checked all electrical components on air handler and condenser heat pump. Measured delta temperature difference between supply trunk line and return trunk line , Checked drain line. System operating normal at this time.
Inspected heat pump unit found bad blower moter. Blower locking up needs replacement. Customer is going to review price and see if they want to replace. They will contact office if they want us to replace.
Itâ€™s a heat pump without auxiliary heat strips. I replaced the transformer in the attic and the thermostat the customer had bought worked in cooling but not heating. I installed Honeywell T4 thermostat and tested the unit. Unit heating with 30 degrees temperature rise. Unit operates normal. There is thermostat wire for a heat kit and a 60amp breaker. I quoted installation of 10KW heat kit. Customer asked to have estimate emailed. Customer paid with a check which was mobile deposited.
On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned it ,checked coils,filter,cap,Contactor,water pressure.unit operating normal
Arrived to inspect hanging reznor unit for heat test mode. Inspected unit and found wire for spark igniter loose and not allowing ignition. Reseated wire on igniter and reset unit. Reznor heater now running properly
Arrived to inspect hanging heater reznor unit. Inspected tstat that was blank. Found unit shut down. Reset unit and tested found controls board to be internally shorted and need replacement .
Fall pm on 11/12/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter cleaned checked blower motor checked coil checked all other electrical connections in door unit checked condenser unit outdoor checked electrical connections checked compressor capacitor checked voltage and amps checked coil checked pressure and temp they are ideal indicating zero leaks c hecked all other electrical connections unit tested unit operating normal at this time. Recommended uv lights installation and single or hole house surge protector installation to avoid future problems also customer she is going to get air filter we have to come back to replace the air filter collected $89 for return visit to replace air filter.
I replaced the air filters with ones provided by the customer. I pressurized the ground loop to 65psi. I checked the electrical wiring and electrical systems, including the auxiliary heat strips, all are within specification. Unit #2 has normal temperature rise and heat of extraction but unit #1, the 2 ton split system has low heat of extraction and temperature rise. I switched it to cooling just to rule out a stuck heating txv but the delta was low in cooling mode as well. Refrigerant leak suspected. I went over options and process with the customer. Customers return home mid November and will schedule a leak search then. I will put in for the office to follow up.
Up on arrival performed fall maintenance on 10/30/2019. Checked all thermostats for operation, all units for operation. Tested all electrical components. Found each unit has low voltage absorption, upper unit 10uf - Actual 9.1uf , lower unit 15uf actual 14.2uf , recommended to customer to replace them , also recommended to clean blower motor wheel upper and lower system. Unit working properly at this time.
Fall pm on 10/24/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter cleaned checked blower motor checked coil checked EWP and LWP also water temp checked all other electrical connections unit tested unit operating normal at this time. Recommended single or hole house surge protector and UV lights installation to avoid future problems.
Service call on 10/17/19 On arrival customer explained to me what happened I checked the indoor air handler checked electrical connections checked voltage and amps checked the drain pipe is clogged also the Evaporator coil pan is leaking water is cracked and the duct work is damaged air is leaking out I was explained the customer deferent option to fixed the unit also I was explained how old the unit and never serviced customer she doesnâ€™t want keep fixing the unit she needs to replace the unit and more tones the one she has is not enough for her she needs more the unit she has now Nationalcomfort heat pump 22 years old.I scheduled the customer for tomorrow afternoon 12 to 4 for comfort adviser to gave her estimate. Collected $124 for diagnostic fee on C.C.
The air filter was still very clean. I checked the electrical wiring and electrical systems, all are within specification including the 10kw auxiliary heat strips. I pressurized the ground loop to 65psi. I operated the unit on compressor #12 heating mode and recorded 25-30 degrees temperature rise. I set the flow rate and then calculated the heat of extraction and compared to printed data. Unit operating normal.
Up on arrival performed fall tune up . Inspected entire system. Everything is work really good.
Customer broke clogged toilet when in route Plunge water closet and auger
On arrival found mr matteson had cleaned his clogged drain line .i then recommended installing a wet switch.custmer approved it .i installed new wet switch.tested the operation of it .unit operating normal.
Job is complete we replaced the water heater and added a expansion tank with new pan also. We also replaced the dual check valve with atmospheric vent and comboed with a prv for main boiler system. Bled all air from everything I could bleed. No leaks and already before departure hot water was coming from faucet.
Prv (pressure reducing valve) valve on boiler system had ilregular pressure is coming into boiler now because the prv is not working correctly so itâ€™s purging itself onto the floor. After replacing valve this will fix the problem of the link. Replace prv on boiler on replace water heater with a new expansion tank and pan for a 50 gl electric.
On arrival found system locked on bad cap.replaced it .tested system pressures .amps ,unit operating normal
Installation of Amana Heat Pump Air Handler MN# ASPT37 Heat Pump MN# ASZ160361 Total Job$ 6605 Check deposit $3300 Balance due at completion of install $3305.00 Hilmer to collect balance. I helped get the installation wrapped up to satisfaction.
Spring Pm on 08/15/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter checked compressor capacitor checked EWP and LWP also temp checked all other electrical connections in side water furnace unit operating normal at this time. Recommended duct needs to be cleaned.
paying outstanding balance for service agreement.
On arrival found Return air temp: 68 supply air temp: 46. System is cooling efficiently, suspect cause for temperature fluctuation is downstairs has no input on thermostat, suggest possible solution is to rework ductwork to make house multi zoned to regulate basement temp independently. Think lack of shade and possible insulation issues could be source of excess heat gain on house since unit is cooling so efficiently. Was asked to check evaporator coil, found slight bacterial growth but donâ€™t think enough to effect health of system. Would recommend coil cleaning if customer has health issues and would like it to be spotless. Coil would have to be removed for coil cleaning. Another option to help with bacteria in air would be uv light installation.
On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain cleaned checked air filter no air filter in the unit customer no about it unit needs air filter ASAP checked condenser unit outdoor checked electrical connections checked voltage and amps checked coil checked pressure and temp and theyâ€™re ideal indicating zero leaks checked all other electrical connections unit operating normal at this time.