Silver Spring, MD Air Conditioning, Heating and Plumbing Services
Supreme Service Today provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Silver Spring, MD and surrounding areas.
Check out what some of our customers are saying about Supreme Service Today.
for Silver Spring, MD
Link - Silver Spring, MD
Good job !
Cavaluchi - Silver Spring, MD
Yonas called to let me know his estimated arrival time. He arrived early. He was polite, courteous and knowledgeable. He did his work efficiently and thoroughly cleaned the work area. He answered my questions clearly and succinctly. Supreme Air is fortunate to have Yonas on their team.
Bob C - Silver Spring, MD
Yonas was polite, professional and on time.
Sting tune up
Link - Silver Spring, MD
Response from Supreme Service Today:
Thank you for taking the time to submit this review. We are so glad to have provided you with such excellent service. We're looking forward to our visit in the fall to check your heating system. Thank you for being a member. Have a supreme day!
Dave - Silver Spring, MD
Technician Yonas Mengesha was great, explained everything he did. Would recommend to anyone based on this experience.
Mr - Silver Spring, MD
Circuit board is faulty and should be replaced. Customer believes circuit board was replaced in the past. Alex to look into this on Monday and call the customer and see what they can work out. I completed a parts order form and a follow up form.
Fall Pm on 10/22/19 On arrival set units to call for heating measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced checked EWP and LWP units tested units operating normal at this time. Recommended install Uv lights for geo Unit. & Duct cleaning
Fall pm on 10/21/19 on arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters and replaced EWP LWP units operating normal at this time.
Fall pm on 10/21/19 on arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filters recommend install UV lights unit operating normal at this time.
Arrived onsite to inspect error code 13 on stat. Checked unit operation and inspected heat assembly. Found gas train to be shifted enough to not allow gas to shoot through tubes. Causing the rollout switch to trip. Shut down unit, shut down gas flow, and disconnected gas line. reposition gas train to shoot through tubes and reset rollout switch. Tested unit in heat test mode unit now running properly and heating with out error. Warranty per Alex.
Performed heating pm on both systems. Replaced provided filter. Flushed out drains. Checked cleanliness of coils and blowers. Checked capacitors and contactors. Tightened electrical connections. Ran furnace heat, geo heat, and aux heat. Found igniter close to out of spec, quoting customer to replace. Found humidifier pad worn for furnace system, quoting customer humidifier service. Finally found gate valves on water heater, quoting customer to replace with ball valves. Both units operating but repairs suggested.
Fall pm on 10/17/19 On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked condenser drain and cleaned checked air filter cleaned checked compressor capacitor checked coil checked EWP and LWP also checked water temp unit tested unit operating normal at this time. Recommended Uv lights installation also wet switch and voltage absorption system (Telstar) Installation.
HUMIDIFIER CLEANING Fall pm on 10/16/19 On arrival I replaced the unit filter I sanded the flame rectification probe and checked the burner arrangement the ignitor homes out to be in good condition set the unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked blower motor checked coil also customer needs humidifier service cleaned the humidifier pan replaced the pad checked electrical connections vacuum the drain line and cleaned unit tested unit operating normal at this time. Highly recommended duct cleaning also uv lights installation and Ez trap. Collected $156 for humidifier service on C.C
Up on arrival performed fall maintenance. Checked all electrical components, checked system for operation. Found blower motor assembly need new bushings , electrical air filter that we installed needed a new top filter. System working good at this time. Dispatch to follow up with customer regarding warranty coverage on bushings and electronic air cleaner
I checked the gas pressure in low and high fire. I checked thermostat operation for low and high fire. I checked temperature rise in high fire and it is within manufacturing range. I checked the electrical wiring and electrical systems, all are within specification. Unit is operating normal.
Install customer supplied Nest thermostat. I installed the thermostat and set it up for the type of system. I replaced the air filter. I checked the electrical wiring and electrical systems, all are within specification including the auxiliary heat strips. I forced defrost cycle at the outdoor unit. Temperature rise is 25-30 degrees. Unit operating normal.
On arrival checked both thermostat turn circulate air on This particular home both units circulate air doing fall and winter time. heat source is in the basement area thatâ€™s not covered by supreme air. So then I checked amps, voltage, electrical connections, blower wheel is clean, evaporator coil is dirty. condenser coil is clean, electric filter is clean. Indicator light shows filter is Midway of being ready to be change at this time. I explain to customer check in about 30 days Unit operating normal at this time. I gave three estimates. To add whatâ€™s missing search protection for both air handlers and also coil cleaning for both air handlers also. I also explain the benefits of having a UV lamp On both air handlers to kill bacteria in the system.
Will have to spend about an hr in order to properly diagnose the problem within the ceiling.not responsible for ceiling. Will give over one of our partners for ceiling repair. Once I cut into ceiling found the drain to the shower pan leaking from the grate top portion. Installed a new grate silicones the edges. Told customer to refrain from using shower till tomorrow in order for caulk to set up. I tested it without chalk works great just needs a sealant for it to force the flow of water down drain.
Upon arrival was told by customer had newly installed unit and after now has no hot water. Upon further review found pilot off at water heater. Possibly shut down gas main to house to work on hvac and didnâ€™t know water heater was also a gas appliance. Water heater was in a separate location and in a closet in the garage. Pilot is on and unit is running.
On arrival found system operating normal,no whining noise .increased fan speed to 12 to check it .i didn't hear anything.unit is operating normal
Warranty call on arrival turn off the unit from disconnect box install new packard surge protector DTK -120/240CM+ tight up turn the unit on set the unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked all other electrical connections unit operating normal at this time. No payment collected is under warranty.
I called W.F. to verify operating specifications. Superheat 12-14, subcooling 10-14. Suction: 125 discharge: 335. 16 gpm. 95 ewt, 87 lwt, 30psi ewp, 24.50psi lwp. Return air temperature 74, supply 55-56. Heat of rejection 62,000-70,000 BTu/hr with eat correction factor. Unit operating normal to specification verified by W.F. I set zone control to allow second stage operation when only one zone is calling and I adjusted the weight on the blow out damper. I verified 55 degree supply air going to the master bedroom. I found no faults. That is not to say something did not happen and hopefully it doesnâ€™t again. If something else occurs it will please call. I spoke with the service manager and was given the ok to write this call up under warranty.
I transferred the badge plate and the coil bumper onto the new grille and then installed it.
Spring Pm On 08/08/19 On arrival set unit to call for cooling measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter cleaned check all electrical connections the indoor unit checked condenser unit outdoor checked electrical connections checked compressor capacitor checked voltage and amps measured pressure also temp and they are ideal indicating zero leaks checked coil checked all other electrical connections the outdoor unit tested unit operating normal at this time.
The unit had lost most of the refrigerant charge. It had leaked out from 1 of 4 service valves. I tightened all schrader valve cores and installed new brass caps with rubber washers on 1 set of valves and on the other set I applied mechanical leak proof caps. I called Water Furnace and was given the total system charge of 127oz. I charged the unit with 7lbs and then operated the system and added more refrigerant to achieve 14 degrees subcooling and 6-8 degrees superheat. I went into the attic and had 80.2 return air temp and 59.4 supply air temperature. I checked pressure drop of the water loop and heat of rejection. Unit operating normal.
Upon arrival I was told that geo system wasnâ€™t keeping up at all. During diagnostics I went to condenser cube in basement and found suction line frozen. Went to attic and found entire Evap coil frozen. Checked airflow and found all dampers are open. Need to return to diagnose frozen coil. Customer asked for first apt tomorrow.
Upon arrival I was told that system wasnâ€™t keeping up during warmer days. I read notes of previous service calls and spoke to customer about them. Per customer ac has never been a problem, but when pm was done in spring he started noticing the system not keeping up. Per notes, fan speed was decreased, and I found it was on the lowest setting, changed back to default. Was 975cfm now 1225cfm. When inspecting AHU I found txv sensing bulb was still zip tied to the side of the coil and not on suction pipe. Shut off unit, removed all paneling, and installed txv sensing bulb on suction line for proper metering of refrigerant. I restarted system and called for ac. Found normal refrigerant pressures and temps. Normal water flow rate and heat rejection. Normal amp draw of compressor, blower, and loop pump. Also found no faults on aid tool. Called Alex and informed him of what I found and he also spoke to customer.
Replace left side loop pump. After I replaced the left side pump and pressurized the ground loop and burped the pumps I operated the unit. 74,000 BTU/hr heat of rejection, 12-14 degrees subcooling and 8-10 degrees superheat. 18-20 degree delta temperatures across the evaporator coil. Loop temperatures are no longer increasing with adequate wate4 flow returned.
Upon arrival I went to unit and verified all refrigerant is out of system. Used tube cutters to cut out txv. Cleaned piping with sand paper and piped in new TXV. Brazed in both sides as well as equalizer tube. Did not remove entire tube, used coupling because of limited access. Pressure tested to 400psi nitrogen and held. No leaks and both sides equalized. Removed nitrogen and pulled vacuum to 500micron and held. Vacuum held so I added factory charge of 93.0oz of 410a. Returned power to the system and ran ac on both stages from aid tool. Verified normal refrigerant pressures and temps. Shut off system and then ran ac again from thermostat. Verified same pressures and temps. Unit is operating normal at this time.
On arrival checked delta t 18 degrees.checked filter ok.checked refrigerant pressure ok.found no faults on Aurora aid tool .unit operating normal