Towson, MD Air Conditioning, Heating and Plumbing Services

Supreme Service Today provides Air Conditioning, Heating and Plumbing Services, Repair, Installation, Maintenance, and Tune Up in Towson, MD and surrounding areas.

Check out what some of our customers are saying about Supreme Service Today.

Local Reviews
for Towson, MD

Supreme Service Today Rated 4.7 out of 5 stars based on 22 customer reviews

Map of Towson, MD

Great Service




Review of Supreme Service Today


Map of Towson, MD

Abysmal Experience




Review of Supreme Service Today

We had a whole house HVAC system and water heater installed by Supreme. The installation was supposed to take one day. It ended up taking three days because of ineptitude and incompetence. A too large water heater was initially installed and then had to be removed and replaced. The installation was sloppy. The HVAC system did not work initially b/c installers mis-wired it. A technician who came out to get the system running informed us that the old air filter had been left in rather than a new one being provided. A drain pipe was improperly connected which had to be corrected so that it would not keep leaking. When we tried to contact our sales person to express our dissatisfaction he was nowhere to be found. Never obtained response. His lack of responsiveness was only matched by that of the owners of the company. Several weeks ago we sent them a detailed letter describing our experience and asking them to respond. They have not made any attempt to contact us. I find their level of indifference to their customers to be shocking and brazen. I would dissuade anyone from ever using Supreme for any service. Your statement on this survey that you appreciate our business is completely contradicted by our entire experience after signing our contract.


Map of Towson, MD

Great Service!




Review of Supreme Service Today

Great Service!


Map of Towson, MD

Great Service




Review of Supreme Service Today

Great Service!


Map of Towson, MD

Great service




Review of Supreme Service Today


Map of Towson, MD

service




Review of Supreme Service Today

Yonas was excellent. He was knowledgeable, professional and courteous.


Map of Towson, MD

Excellent




Review of Supreme Service Today

Colin was great. Very well mannered, and apparently expert. He listened well to my concerns and smart enough to know when to call for more expert advice. His work was excellent


Map of Towson, MD

Good service




Review of Supreme Service Today


Map of Towson, MD

Great customer communication service




Review of Supreme Service Today


Map of Towson, MD

Great service




Review of Supreme Service Today


Excellent service




Review of Supreme Service Today


Supreme Service!!!




Review of Supreme Service Today

Colin was “exceptionally” knowledgeable, pleasant, informative, efficient and thorough. He diagnosed the problem quickly, explained it in understandable terms & methodically resolved it. I feel confident that my new water heater is now in top working order. Many thanks to him!!!


Outstanding service; reasonable pricing




Review of Supreme Service Today

Marc was knowledgeable, informative, pleasant & efficient. Will ask for him specifically on future services. The unit itself looks amazing. Plan on becoming a member when my present service contract expires.


Awesome service




Review of Supreme Service Today

Christopher Alexander, who was my Supreme Air technician, provided excellent customer service and quickly solved my air conditioning problem. He was curtious and very knowledgeable andexplained the repair in terms I could understand.


Good aervjcw




Review of Supreme Service Today

Great having a service agreement to have help on a Saturday.


Thermostat stopped working . Younas fixed it




Review of Supreme Service Today

Great service from Younas on a Sat evening.


Great Service




Review of Supreme Service Today

Youssef is excellent, professional, and efficient.


Service tech provided great service.




Review of Supreme Service Today


So far, so good...




Review of Supreme Service Today

Weekend service call was prompt. The tech was kind, courteous, well spoken. A part needs to be ordered, so, I have to wait to comment on the outcome.


Excellent service and great response time




Review of Supreme Service Today

Technician was very very thorough and gave great customer service


Survey




Review of Supreme Service Today

The estimate to replace our humidifier is way too high.


Excellent service and Chris was efficient and very pleasant. I was impressed with his customer service.




Review of Supreme Service Today

Great service.


Response from Supreme Service Today:

Thank you for the kind words and great review! We are pleased to hear about the excellent customer service Chris has provided you! We look forward to working with you in the future. Thank you for being a Supreme customer!


nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival showed customer how to change air filter in the return grill on second floor ( aprilier 201 ) . Changed air filter. Offered customer service agreement, customer said he’ll do it spring time . System operating normal at this time.

Near Killington Rd, Towson, MD 21204
nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival for no heat call on 01/17/2020 found system not producing any flame . Found faulty Hot surface igniter . Replaced hot surface igniter , system started to work properly. System operating normal at this time.

Near Dellsway Rd, Towson, MD 21286
nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival Replaced capacitor 7.5uf that got condemned by previous tech. Tested system for operation. System operating normal at this time.

Near Allegheny Ave, Towson, MD 21204
colint@supremeservicetoday.com

colint@supremeservicetoday.com

Performed Heating Pm on all units. Replaced all filters. Inspected cleanliness of blower wheels and Evap coils. Flushed out drains and tested. Inspected heat exchangers for cracks and rust, no issues found. Checked capacitors and contactors. Tightened electrical connections. All thermostats satisfied in heat so I used the test mode to check heating operation. Let heat run for some time on all units and checked heat rise. Measured inducer and blower amp draw. Removed units from test mode and put back into normal operation. All units are operating normal at this time. 2nd floor smoke detector still disconnected from unit wiring, receptionist didn’t know if detector has been repaired or replaced yet so I cannot wire it back to system. Office please follow up with owner about this because smoke detector needs to be operational. Was told previously that Fireline needs to look into this but haven’t heard an update since last service.

Near Loch Raven Blvd, Towson, MD 21286
Daniel S.

Daniel S.

Arrived to inspect units for fall maintenance. Inspected units and verified proper temp rise. Found both units operating to set point. Found capacitor for blower to not be reading correct micro farad. Capacitor rated for 7.5. Capacitor only readying 3.5 needs replacement. Fall maintenance complete.

Near Allegheny Ave, Towson, MD 21204
youssefd@supremeservicetoday.com

youssefd@supremeservicetoday.com

On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections,filter,safeties ,blower,inducer motor ,drain.unit operating normal

Near Beech Hill Ln, Towson, MD 21286
chrisa@supremeservicetoday.com

chrisa@supremeservicetoday.com

I replaced the ECM blower motor and compressor voltage distribution system. I retained the 2 parts to return to WF. Unit operating normal.

Near Dunlora Rd, Towson, MD 21204
Daniel S.

Daniel S.

Inspected unit leaking found. Copper line for condensate pump drain is cracked and needs repair. Cut tubing where crack is and relocated pump to allow proper water flow. Unit now running properly.

Near W Joppa Rd, Towson, MD 21204
colint@supremeservicetoday.com

colint@supremeservicetoday.com

Upon arrival I was shown section of insulation where customer saw water dripping. Peeled back Loop insulation around 90 to find no leak. Directly above piping was wet spot in wood. Went upstairs to find plant pot was where water was coming from, not from water fixture. Put insulation back. Unit operating normal, no leaks found.

Near Darnall Rd, Towson, MD 21204
youssefd@supremeservicetoday.com

youssefd@supremeservicetoday.com

On arrival found unit locked on high pressure.found bad indoor motor .also pitted Contactor and dirty filter ,dirty duct .customer approved all quotes .

Near Dunlora Rd, Towson, MD 21204
Daniel S.

Daniel S.

On arrival inspected unit. Found unit tstat to be operating properly at this time. Problem due to oat sensor no reading proper temp. Inspected repaired wires for oat and unit now heating though hp properlly. Customer already paid for tstat. Stat needs to be refunded to customer. Issues solved job complete. Customer refund of $252.00 Tstat not needed for replacement.

Near Stone Barn Rd, Towson, MD 21286
nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival installed new condensate pump which got condemned by me on 12/23/2019. Tested system and the pump. Condensate pump operation normal at this time. Customer payed full amount on 11/2/2019

Near W Joppa Rd, Towson, MD 21204
nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival found faulty condensate pump on the system down in the basement. Water over leaked on the floor . Needs new condensate pump.

Near W Joppa Rd, Towson, MD 21204
colint@supremeservicetoday.com

colint@supremeservicetoday.com

Upon arrival I was told that geo system for kitchen/addition was reading aux heat even though system was very close to satisfying, indoor temp 72, current temp 72. Went to thermostat and turned up to 74 and checked operation of HeatPump. Aux heat didn’t come on until after 10-15 mins of run time, indoor temp still 72. Checked refrigerant pressures and temps and found system was running normally. What I did find was that the return temp at the face of the return grill is reading 72, same temp as thermostat, but when I take return temp at unit I’m reading 67.5. Return air temp is dropping 4-5 degrees before it reaches unit, which affects operation and efficiency, causing longer run times which enables aux heat. As it gets colder outside it is easier to determine this is the case. Also found aux heat staging was set for aggressive, put to normal so it won’t get enabled as quickly. Deeming this call as a warranty because myself and customer expressed concerns with return in previous

Near Darnall Rd, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Job not needed

Near Marburth Ave, Towson, MD 21286
Yonas M.

Yonas M.

Service call on 12/13/19 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked air filter checked drain checked Auxiliary heat is running fine outdoor condenser unit checked electrical connections checked electrical wires measured voltage and amps measured pressure and temp and they are ideal indicating zero leaks also I checked thermostat i found in morning time the heat set in low is 62 degrees I changed to 70 digress maybe that was the problem the house is cold in morning unit tested unit operating normal at this time. Collected $59 Evaluation fee by Alex on C.C

Near Malvern Ave, Towson, MD 21204
Daniel S.

Daniel S.

Arrived amp o inspect unit not heating properly. Inspected system found tstat to not be sending voltage to operate heat pump. Tstat is internally damaged and will not operate unit properly. Qoute for tstat replacement approved waiting on parts will return when parts arrive

Near Stone Barn Rd, Towson, MD 21286
marcm@supremeservicetoday.com

marcm@supremeservicetoday.com

Upon arrival found the right side leaking a bit on the tank nut probably came lose when we were working the same area for other repairs tightened both nuts again to make sure they were not lose. Tested no leaks found after tightening the nuts on the tank.

Near Marburth Ave, Towson, MD 21286
mattg@supremeservicetoday.com

mattg@supremeservicetoday.com

Replace soft copper 1/2 water lines that are leaking going to the upstairs from the basement to where we can tie onto. Not responsible for drywall, also found cracked 3” cast iron stack. Replaced cracked cast iron with pvc tested no leaks.

Near Marburth Ave, Towson, MD 21286
marcm@supremeservicetoday.com

marcm@supremeservicetoday.com

Replace 50 gl atmospheric water heater. Diverter didn’t get changed due to findings of other issues found on water main line coming from water meter vault.

Near Marburth Ave, Towson, MD 21286
nikolayn@supremeservicetoday.com

nikolayn@supremeservicetoday.com

Up on arrival for furnace leaking. Found trap box clogged up. Took inducer fan motor assembly out took trap box for secondary heat exchanger out . Used nitrogen to unclog it. Put everything back together. System operating normal at this time.

Near Ruxway Rd, Towson, MD 21204
marcm@supremeservicetoday.com

marcm@supremeservicetoday.com

Replace toilet in basement. Consistently running water. And water is coming out the sides.

Near Marburth Ave, Towson, MD 21286
Daniel S.

Daniel S.

Documented all units info and saved in system. Verified location of units and accessibility for service agreement. Filter sizes 1count 20*20*1 and 1 count 24*24*1

Near York Rd, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

I replaced the air filter with one provided by the customer on the Carrier furnace. I checked the electrical wiring and electrical systems, all are within specification except for the blower motor voltage absorption system. Customer declined repairs for this. I checked manifold gas pressure and it’s 3.5iwc, which is correct. The heating blower speed is already set to high and the furnace temperature rise is above specification. I inspected the heat exchanger and could find no cracks or see any flame rollout. It’s a 80,000btu furnace which may be oversized for the space. I called the service manager for 2 reasons. I am not set up to flush tankless water heaters and let the customer know. I also observed a small leak in the temperature adjustment knob on Bosch tankless water heater. This could have been caused by high water pressure. I made an estimate to fix this and put the part in the estimate form. Customer declined this repair.

Near Ruxway Rd, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Passed rough in inspection but inspector wants home owner to submit a letter to county that he understands that the hoes Bibb line could freeze in attic space

Near Stone Barn Rd, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

On arrival found system operating normal ,found clean filter,clean pad .unit operating normal

Near W Joppa Rd, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Installed mortar base in shower and tested stack after getting material from home depot

Near Stone Barn Rd, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Fall pm on 11/11/ 19 On arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked blower motor checked all other electrical connections checked temp rise DT 61 made for 35-65 unit tested unit operating normal at this time. Recommended Uv lights installation and DUCT Cleaning also Ez trap to avoid future problems.

Near Putty Hill Ave, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

On arrival found system not operating,found bad compressor also found system flat on charge .customer getting an estimate to replace.

Near Minebank Ct, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Up on arrival on 11/08/2019 on no heat call found thermostat was set to off . Put thermostat on ON position checked RTUS for operation, 20 minutes later both zones wet up by 1 degree . All units working good at this time.

Near Loch Raven Blvd, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked coils,caps,noticed hot water heater in bad shape ,recommended replacing it .units are operating normal at this time

Near Malvern Ave, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Shower won’t turn on replace cartridge

Near Allegheny Ave, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Warranty return visit on 11/05/19 On arrival turn off the unit from breaker replaced the control board but the new control board rewire set the deep switch tested call for cooling and heat mode checked electrical connections checked voltage and amps measured supply and return air on heat mode temp DT 39 Temp rise made 20 -50 *F measured all other electrical connections unit operating normal at this time.

Near Beech View Ct, Towson, MD 21286
Yonas M.

Yonas M.

Amana gas furnace replaced control board Towson Md

Near Beech View Ct, Towson, MD 21286
Towson, MD - Amana gas furnace replaced control board Towson Md
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

The first thing I noticed was water dripping out of several pvc connections. I thought the drain was clogged but it wasn’t. There was no fall to the drain line from the humidifier and not properly glued in several places. The water was dripping onto some limit switches which I thought was the problem. I fixed the drain and cycled the unit. It faulted on several different faults and sometimes would fire up. The control board is faulty and needs to be replaced ASAP. I called service manager while on site.

Near Beech View Ct, Towson, MD 21286
Yonas M.

Yonas M.

Fall pm on 11/01 19 On arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked blower motor checked all other electrical connections checked temp rise unit #1 DT 64 temp rise made for 35-65 unit #2 DT 45 temp rise made for 35 - 65 units tested unit operating normal at this time. Recommended Uv lights installation and DUCT Cleaning also Ez trap for unit #1 and single surge protector for both units to avoid future problems. Also customer doesn’t have filter I recommended to replace it I gave quote for customer accepted replaced both units air filter aprilaire model #413 collected $127.50 for aprilaire air filter on C.C on file

Near W Joppa Rd, Towson, MD 21204
Colin T.

Colin T.

Upon arrival I found condensate pump not working, humming but motor not spinning or moving any water. Went to supply house and picked one up, returned and install, then tested. Customer also showed me safety wiring at furnace that potentially could get wet if pan filled up, corrected safety wiring and tested. Finally customer explained that tankless water heaters were dripping out of pressure relief on occasion, wasn’t sure why. Put water gauge on cold water side and found 92psi, too high, should be around 50-60psi. Customer doesn’t have water PRV so I am quoting to install one. Before doing so he is going to call city to see if there is a problem with water meter.

Near Ruxway Rd, Towson, MD 21204
Yonas M.

Yonas M.

Fall pm on 10/29/19 On arrival I sanded the flame rectification probe and checked burner arrangement the ignitor homes out to be in good condition checked all other electrical connections set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked filter and replaced checked blower motor checked all other electrical connections checked temp rise DT 39 made for 35-65 unit tested unit operating normal at this time. Recommended Ez trap installation also Uv lights installation and single or hole house surge protector needs to be installed.

Near W Joppa Rd, Towson, MD 21204
Youssef  D.

Youssef D.

On arrival set unit to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections inspected safeties ,found blower motor showing sign of possible failure.recommended replacing whole system due to age of it . Unit is operating normal at this time

Near Pleasant Plains Rd, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Up on arrival performed fall maintenance on 10/28/2019. Checked all thermostats for operation, checked all units for operation. Took readings on all electrical components. Took readings of delta T , delta P . Changed all filters. 2 20x24x1. 2. 30x28x2. All systems operating normal at this time.

Near Ellenham Rd, Towson, MD 21204
Colin T.

Colin T.

Upon arrival I found Y1 slipped out of harness, not letting condenser run, only aux heat. Once reconnected condenser came on and delta air temp was 26 degrees, operating normal. Tested aux heat too, pulling normal amps and normal heat rise. Customer also explained that duct work has some holes in insulation, can feel air bleeding out. Went thru all duct work in garage, patched as many spots as I could but I ran out of duct insulation. If we are to return then we need more insulation to seal air gaps. Customer also showed me high wall return in addition, 1 is ducted air tight while the other uses the wall cavity. Called office to see why duct was configured that way and I was told we need to contact the ductwork sub because they performed the work. Going to have office contact sub so they can contact customer to either explain why duct was routed that way or to fix it. Customer is concerned with condensation.

Near Darnall Rd, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Up on arrival got back to continue finding problem with unit not having 24v , found bad GFI combo . Wet to supply house got new GFI combo unit turned on . Checked thermostat for operation checked unit for operation. Unit working good at this time.

Near Beech View Ct, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Up on arrival found bad transformer, need follow up visit on 10/26/2019 with new transformer to complete install job

Near Beech View Ct, Towson, MD 21286
Yonas M.

Yonas M.

Fall pm on 10/24/19 On arrival set units to call for heat measured supply and return air temp measured voltage and amps inspected electrical connections checked drain and cleaned checked air filter cleaned checked blower motor checked coil checked all other electrical connections checked EWP and LWP also water temp units tested units operating normal at this time. Recommended duct cleaning also uv lights installation and wet switch for unit #1

Near Acorn Hill Ln, Towson, MD 21204
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Installed water heater

Near Beech View Ct, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

Arrived and verified proper operation inspected u it in heat test mode. Documented all finding. Unit running properly newer unit. No issues found offed whole home surge protection.

Near Aigburth Rd, Towson, MD 21286
Colin T.

Colin T.

Performed inspection on both units. Cleaned filters. Checked cleanliness of blowers and coils. Checked electrical components. Ran aux heat and HeatPump heat. Also ran ac shortly. Checked amp draw of compressors, od fans, and blowers. Tried to run defrost but it’s too warm outside to do so. Let systems satisfy thermostats. Units operating normal.

Near Baltimore Ave, Towson, MD 21204
ALEX K.

ALEX K.

Remove condensing unit.

Near Stone Barn Rd, Towson, MD 21286
Joseph.Wade@supremeairllc.com

Joseph.Wade@supremeairllc.com

On arrival set thermostat to call for heating Measured return temperature, supply temperature, EWP,LWP,EWT,LWT,amps, and voltage. Inspected electrical connections, replaced Aprilaire filter provided by customer, blower wheel is clean, evaporator coil is clean, cleaned condensate drain pan, and. I also explain to the customer the benefits of installing a wet switch and having a duct cleaning. Unit is operating normal at this time.

Near Hart Rd, Towson, MD 21286
Colin T.

Colin T.

Upon arrival we spoke with receptionist and she wasn’t aware we were coming. Started Pm but found we need access to Accounting office above Yoga studio (Keiser and Keiser CPA 410-494-6900). Informed office.

Near Allegheny Ave, Towson, MD 21204